What agile roleplay can do for our customers?

Image via Wikipedia

Agile Roleplay is intended to serve explorative and experimental decision making. It is a powerful and versatile tool that can reveal dynamics an organisation has tacitly agreed not to talk about and that can have a powerful influence on our success.

The gains are tremendous. It can generate useful data for laying the basis for a long term program of work on key organisational issues for system effectiveness. The only restrictions are our imagination, skills, and abilities.

Gains agile roleplay

• illustrating problems experienced by a particular type of organisation
• illustrating relationships between central and local organisations
• developing a strategy by helping an organisation assess its relationship with external organisations
• team building by assessing the dynamics of the team and its relationships with other teams
• helping an individual manager identify the dynamics of a problem set of relationships
• providing feedback to a system.

The Technology

Our roleplay technology is based on Satir Work, and Systems thinking.

Additional products/services currently in development

• a controlled folly workshop for gaining the prerequired skills and abilities to implement roleplay most effectively.
• a scenario planning for development of typical and new narratives.

Let YOUR story unfold!

Related Articles

• How I survived on (almost) only Skill Challenges… (stupidranger.com)
• The value of roleplaying in customer service training (customerthink.com)